At boldatire, we recognize that plans can change, and you may find it necessary to cancel an order. We’re committed to making the cancellation process as simple and stress-free as possible. Below is a full overview of our cancellation policy and the steps managed by Bright Avenue.

Cancellation Window

You have a [48-hour] period from the time of placing your order to cancel it. After this window, your order enters our processing system, and it may no longer be eligible for cancellation. We encourage you to submit any cancellation requests within this timeframe to avoid any inconvenience.

How to Cancel Your Order

Canceling an order with boldatire is easy. Simply log in to your account, navigate to the order history section, find the order you wish to cancel, and click the ‘Cancel’ button. As long as your cancellation falls within the [48-hour] window, it will be processed without additional steps from your side.

Refunds for Canceled Orders

If your order cancellation is submitted within the specified timeframe, we’ll initiate the refund process immediately. The time required for the refund to reflect in your account may vary based on the original payment method. Typically, refunds are returned to the initial payment source. While we work to complete this process quickly, please note that banking procedures may cause varying times for refunds to finalize.

Non-Cancellable Items

Some items may not be eligible for cancellation or refund due to their nature. These products will be clearly marked in their individual descriptions. We encourage you to review this information prior to completing your purchase.

Order Modifications

Once an order is placed, we are unable to modify it. If you need to make adjustments, we recommend canceling the original order within the allowed window and placing a new order with the updated details.

At boldatire, we strive to offer a seamless and transparent shopping experience. If you have any questions about cancellations, refunds, or other concerns, please don’t hesitate to reach out to our customer support team for help. We’re here to assist!