Bright Avenue is committed to your complete satisfaction with your purchase from boldatire. To ensure a seamless experience, we provide a clear return policy so you can feel confident if something doesn’t meet your expectations. Here’s a guide to our return and refund process:

Starting a Return
If you need to return an item, you have 48 hours from the time of receipt to submit a request. Items eligible for return must be in their original condition—unused, undamaged, with all tags, packaging, and invoices included. This helps us manage your return quickly and efficiently.

Easy Return Process
Initiating a return is simple. You can either email us at brightavenue025@gmail.com within 48 hours of receiving your item or use your account to start the return process. Our team will guide you through the following steps to ensure a hassle-free experience.

Refunds
Our goal is to ensure satisfaction with your purchase. If you’re not completely happy, here’s what to expect:

Refund Processing: After we receive and inspect your returned item, we’ll process the refund within 5 to 7 business days. The refund will be credited to the original payment method used.

Quality Checks: Refunds are only issued if the item meets our quality criteria. If the returned item shows signs of use or damage, we may be unable to process the refund. Our team carefully inspects each item to ensure it meets our standards.

Additional Information
We know that returns are sometimes necessary, and we strive to make the process as smooth as possible. For any questions or assistance, please contact our customer support team. We’re here to resolve issues and ensure a positive experience with us.